Guest Experience Leader, Front Office

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A hospitality service provider in Indiana is seeking a Front Office Manager to lead and develop the front office team. Responsibilities include managing guest interactions, overseeing cash handling, and ensuring operational efficiency. The ideal candidate will have a bachelor's degree in hospitality and supervisory experience in a luxury hotel environment. Join a dynamic team committed to exceptional customer service and career growth.

Qualifications

• Bachelor's degree preferred; 1-2 years of hotel supervisory experience.
• Ability to work flexible schedules including weekends and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Lead and develop front office team through training and feedback.
• Manage daily front office operations and guest interactions.
• Oversee cash handling, compliance, and operational efficiency.

Skills

Team leadership

Customer service

Conflict resolution

Communication

Proficiency in Microsoft Office

Education

Bachelor’s degree in hospitality or related field

Tools

Hotel PMS systems

Job description

A hospitality service provider in Indiana is seeking a Front Office Manager to lead and develop the front office team. Responsibilities include managing guest interactions, overseeing cash handling, and ensuring operational efficiency. The ideal candidate will have a bachelor's degree in hospitality and supervisory experience in a luxury hotel environment. Join a dynamic team committed to exceptional customer service and career growth.