Front Desk Shift Supervisor — Guest Experience

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading hospitality service provider in Indiana is seeking a skilled supervisory professional to oversee staff and ensure exceptional customer service. Applicants must have an Associates Degree in hotel management or related fields and experience in hospitality. Responsibilities include guiding team members, compliance with budgets, and addressing customer inquiries. This role offers opportunities for career growth and competitive benefits.

Qualifications

• Must be at least 21 years of age.
• Ability to write reports and business correspondence.
• Proficient in Microsoft applications (Excel, Word, Outlook).
• Knowledge of hotel system software.

Responsibilities

• Guide and supervise staff in the department.
• Ensure compliance with budget and operational goals.
• Support team members with customer service.
• Maintain confidentiality in all matters.

Skills

Customer service

Communication

Conflict resolution

Team management

Problem-solving

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

Associates Degree in hotel, tourism, or hospitality

Tools

Hotel system software

Job description

A leading hospitality service provider in Indiana is seeking a skilled supervisory professional to oversee staff and ensure exceptional customer service. Applicants must have an Associates Degree in hotel management or related fields and experience in hospitality. Responsibilities include guiding team members, compliance with budgets, and addressing customer inquiries. This role offers opportunities for career growth and competitive benefits.