Guest Experience Specialist - Front Desk

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Job summary

A dynamic hospitality company in Indiana is seeking a Guest Service Associate to ensure a welcoming atmosphere for guests. The role involves greeting guests, processing payments, and providing information about hotel amenities. Ideal candidates will have a high school diploma, strong communication skills, and the ability to build rapport with diverse clientele. Join a team that values growth and personal development in the hospitality industry. Competitive pay and benefits are included.

Qualifications

• Ability to read and interpret business documents and regulations.
• Effective communication skills in English.
• Ability to build rapport with customers and team members.

Responsibilities

• Greet and register guests of the hotel.
• Verify customer credit and process payments.
• Assist guests with luggage and provide information about hotel facilities.
• Maintain records of room availability and guest accounts.

Skills

Customer service

Communication

Problem-solving

Cash handling

Education

High school diploma or equivalent

Job description

A dynamic hospitality company in Indiana is seeking a Guest Service Associate to ensure a welcoming atmosphere for guests. The role involves greeting guests, processing payments, and providing information about hotel amenities. Ideal candidates will have a high school diploma, strong communication skills, and the ability to build rapport with diverse clientele. Join a team that values growth and personal development in the hospitality industry. Competitive pay and benefits are included.