Guest Experience Leader, Front-End Hospitality

The Fresh Market; Northbrook (IL); Presencial; USD 25.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team Member discount up to 40%

Early Earn Wage Access (up to 50% of e

Max $500

Descripción de la vacante

The Fresh Market in Northbrook, IL is seeking a Guest Service Specialist to lead front-end hospitality, ensure smooth cash operations, and uphold brand standards. You’ll educate guests, guide cashiers, and keep the checkout area efficient.

You’ll work a flexible schedule including weekends and holidays, with strong attention to detail, teamwork, and a passion for delivering an exceptional guest experience.

Formación

• 2+ years of experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace.

Responsabilidades

• Be a visible example of hospitality, educating guests and team members on products, services, and complete meal solutions.
• Manage frontend guest flow and efficiency by directing and supporting cashiers while ensuring backups are minimized to deliver frictionless checkout experiences.
• Execute and uphold cash office procedures and controls, including management of cash, keys, and the safe.
• Direct the guest service team, as scheduled to maintain sanitation and cleanliness at the front end and the guest restrooms.
• Support execution of digital fulfillment orders, ensuring speed, accuracy, and adherence to brand standards.
• Engage guests with a friendly, helpful approach at the front-end and throughout the store.
• Assist in managing the department, inventories, and team for effective minimization of product loss.

Conocimientos

Attention to detail

Multitasking

Educación

High school diploma or equivalent

Descripción del empleo

The Fresh Market in Northbrook, IL is seeking a Guest Service Specialist to lead front-end hospitality, ensure smooth cash operations, and uphold brand standards. You’ll educate guests, guide cashiers, and keep the checkout area efficient.

You’ll work a flexible schedule including weekends and holidays, with strong attention to detail, teamwork, and a passion for delivering an exceptional guest experience.