Guest Experience Lead – Front-End & Checkout

Fresh Market Inc.; Indian Hills (KY); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Team member discount up to 40%

Early Earn Wage Access (up to 50% of a

401K contribution and company match

Zusammenfassung

The Fresh Market is seeking a Guest Service Specialist to lead front-end operations with hospitality and accuracy. You’ll manage guest flow, assist cashiers, and uphold cash controls while ensuring a memorable shopping experience and brand standards.

This role emphasizes teamwork, attention to detail, and a strong work ethic, with flexible scheduling including weekends and holidays to keep our store running smoothly.

Qualifikationen

• 2+ years of experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace.
• Must be at least 18 years of age.

Aufgaben

• Be a visible example of hospitality, educating guests and team members on products, services, and complete meal solutions.
• Manage frontend guest flow and efficiency by directing and supporting cashiers while ensuring backups are minimized to deliver frictionless checkout experiences.
• Execute and uphold cash office procedures and controls, including management of cash, keys, and the safe.
• Direct the guest service team, as scheduled to maintain sanitation and cleanliness at the front end and the guest restrooms.
• Support execution of digital fulfillment orders, ensuring speed, accuracy, and adherence to brand standards.
• Engage guests with a friendly, helpful approach at the front-end and throughout the store.
• Assist in managing the department, inventories, and team for effective minimization of product loss.

Kenntnisse

Customer service

Attention to detail

Multitasking

Hospitality

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The Fresh Market is seeking a Guest Service Specialist to lead front-end operations with hospitality and accuracy. You’ll manage guest flow, assist cashiers, and uphold cash controls while ensuring a memorable shopping experience and brand standards.

This role emphasizes teamwork, attention to detail, and a strong work ethic, with flexible scheduling including weekends and holidays to keep our store running smoothly.