Guest Experience Leader, Food Safety & Training

Chipotle Mexican Grill group; Fairhaven (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring for a Service Leader focused on delivering a great guest experience and safe, high-quality food. You will train and guide the restaurant crew, maintain clean lines, and ensure line equipment operates smoothly.

The role emphasizes customer service, food safety compliance, and daily administrative support. The position requires a high school diploma, prior restaurant experience, and the ability to communicate clearly.

Qualifications

• Understand and articulate Chipotle's Food With Integrity philosophy.
• Know cash handling policies and procedures.
• Know Food Safety and health department matters.
• Familiar with office paperwork.
• Speak, write, read, and understand the primary language of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the restaurant line clean with properly functioning equipment.
• Be on your feet while clocked in and assist when not busy.
• Make sure great tasting, high quality food is served.
• Help resolve food quality issues and customer incidents.
• Support food safety with hand washing, glove changes, times and temps.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house Crew.
• Assist with crew performance reviews and developing future Service Leaders.
• Assist with office administration duties and ensure supplies are stocked.

Skills

Food Safety

Cash Handling

Office Paperwork

Communication

Restaurant Experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring for a Service Leader focused on delivering a great guest experience and safe, high-quality food. You will train and guide the restaurant crew, maintain clean lines, and ensure line equipment operates smoothly.

The role emphasizes customer service, food safety compliance, and daily administrative support. The position requires a high school diploma, prior restaurant experience, and the ability to communicate clearly.