Guest Experience Leader - Fast-Casual & Team Development

Chipotle Mexican Grill group; Clayton (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill in Clayton, NC is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high-quality food is prepared and served and the restaurant crew is trained to deliver great service. You will keep the line clean, supervise crew shifts, and assist with office tasks as needed.

The role emphasizes food safety, hands-on leadership, and developing future Supervisors; previous restaurant experience is valued and opportunities for advancement are strong.

Qualifications

• Food safety knowledge and compliance with health department rules
• Experience handling cash and point-of-sale systems
• Experience supervising or training crew
• Strong communication and teamwork
• Ability to lead front-of-house operations

Responsibilities

• Ensure great tasting, high quality food is served and food safety policies are followed
• Maintain a clean, organized line and ensure equipment is functioning
• Supervise crew breaks, shifts, and meetings; assist with scheduling
• Develop and cross-train crew; assist with performance reviews
• Assist with office duties and paperwork as needed
• Contribute to creating a positive customer experience and resolve incidents

Skills

Food safety

Cash handling

People management

Customer service

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill in Clayton, NC is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high-quality food is prepared and served and the restaurant crew is trained to deliver great service. You will keep the line clean, supervise crew shifts, and assist with office tasks as needed.

The role emphasizes food safety, hands-on leadership, and developing future Supervisors; previous restaurant experience is valued and opportunities for advancement are strong.