Guest Experience Leader, Fast-Casual Dining

Chipotle Mexican Grill group; Canton (CT); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Insurance (medical, dental, vision)

Digital tips

Paid time off

Holiday closures

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive guest experience by ensuring safe, high-quality food and excellent customer service. The role involves keeping the line organized, training crew, and supporting office tasks while standing on the restaurant floor.

The candidate should understand Chipotle’s Food With Integrity philosophy, have cash handling knowledge, and be familiar with food safety standards. High school diploma and restaurant experience are desirable.

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of food safety and health department matters.
• Familiarity with office paperwork.
• Ability to read, write, and understand the primary language of the work location.

Responsibilities

• Maintain a positive customer experience by ensuring safe and high-quality food is prepared and served.
• Keep the line clean, organized, and properly functioning.
• Be on your feet while clocked in; assist with other tasks when not busy.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train front-of-house Crew members.
• Assist with crew performance reviews and developing future leaders.
• Handle office duties such as banking and cash handling policies.
• Ensure office equipment and supplies are maintained and stocked.

Skills

Food integrity philosophy

Cash handling policies

Food safety knowledge

Office paperwork

Language proficiency

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive guest experience by ensuring safe, high-quality food and excellent customer service. The role involves keeping the line organized, training crew, and supporting office tasks while standing on the restaurant floor.

The candidate should understand Chipotle’s Food With Integrity philosophy, have cash handling knowledge, and be familiar with food safety standards. High school diploma and restaurant experience are desirable.