Guest Experience Leader - Elevate Shopper Impact

lululemon; Calabasas (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Calabasas, CA is seeking a Guest Experience Lead to ensure every guest enjoys a quality in-store experience. You will lead from the floor, deliver technical product education, and help meet daily sales targets as part of the store leadership team.

You will participate in hiring, coach teammates, and foster an inclusive, high-energy environment. The role requires 1 year retail or customer experience and the ability to work varied shifts, including weekends and holidays.

Qualifications

• 1 year retail or customer experience
• Some experience leading or mentoring others

Responsibilities

• Lead from the floor to deliver exceptional guest experiences
• Provide technical product education and support to guests
• Assist in hiring, coaching, and on-the-floor supervision
• Maintain store readiness and achieve daily sales targets
• Create an inclusive, energetic team environment

Skills

Retail experience

Customer experience

Leadership

Mentoring

Education

High school diploma or GED

Job description

lululemon in Calabasas, CA is seeking a Guest Experience Lead to ensure every guest enjoys a quality in-store experience. You will lead from the floor, deliver technical product education, and help meet daily sales targets as part of the store leadership team.

You will participate in hiring, coach teammates, and foster an inclusive, high-energy environment. The role requires 1 year retail or customer experience and the ability to work varied shifts, including weekends and holidays.