Guest Experience Leader: Elevate Service & Sales

lululemon; Sierra City (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon in California is seeking a Guest Experience Lead to drive exceptional in-store service and education on our products. You will work on the store leadership team, guiding the floor, coaching teammates, and contributing to daily sales targets through guest connections and knowledgeable product guidance.

You will open and close the store, participate in hiring decisions, and foster an inclusive, energetic environment.

Qualifications

• 1 year retail or customer experience
• Some experience leading or mentoring others
• Willingness to work varied shifts including weekends

Responsibilities

• Lead from the floor to deliver an exceptional guest experience
• Provide technical product education and articulate value
• Assist in hiring decisions and coach team members
• Open and close the store and review daily metrics
• Create an inclusive, collaborative work environment

Skills

Retail experience

Customer service

Leadership

Education

High school diploma / GED

Job description

lululemon in California is seeking a Guest Experience Lead to drive exceptional in-store service and education on our products. You will work on the store leadership team, guiding the floor, coaching teammates, and contributing to daily sales targets through guest connections and knowledgeable product guidance.

You will open and close the store, participate in hiring decisions, and foster an inclusive, energetic environment.