Guest Experience Leader

Lululemon Athletica Inc.; Connecticut; On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Job summary

lululemon Athletica Inc. is seeking an Assistant Manager, Guest Experience to lead from the floor, develop team members, and ensure a high‑quality guest experience in store operations.

You will hire, coach, and coach for growth, while maintaining an inclusive environment and strong store performance. The role emphasizes leadership, accountability for budget and labor, and collaboration with managers to enhance product presentation and customer service.

Qualifications

• Must be legally authorized to work in the country.
• 1 year people management experience.
• 1 year leadership experience managing business operations and administration and managing projects or processes.

Responsibilities

• Lead from the floor to build, manage, and develop team members.
• Provide direct feedback, coaching, mentoring, and development check-ins.
• Open and close the store and manage operations.
• Accountable for delegated budget and labor hours.

Skills

Leadership

Guest Experience

Inclusion

Integrity

Team Building

Decision Making

Strategic Thinking

Change Leadership

Communication

Education

High school diploma

Bachelor’s degree

Job description

lululemon Athletica Inc. is seeking an Assistant Manager, Guest Experience to lead from the floor, develop team members, and ensure a high‑quality guest experience in store operations.

You will hire, coach, and coach for growth, while maintaining an inclusive environment and strong store performance. The role emphasizes leadership, accountability for budget and labor, and collaboration with managers to enhance product presentation and customer service.