Guest Experience Leader

Chipotle Mexican Grill group; Augusta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience while maintaining safe, quality food and a well-trained crew. You will keep a clean, organized line, monitor schedules, and assist in training and performance reviews.

Responsibilities include resolving incidents, fostering great guest service, and supporting daily office tasks to keep operations running smoothly. A high school diploma and restaurant experience are preferred.

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Know cash handling policies and procedures.
• Know Food Safety and health department matters.
• Familiar with office paperwork and filing.
• Speak, write, read the primary language of the work location.
• Hold a high school diploma.
• Restaurant experience is preferred.

Responsibilities

• Maintain a positive customer experience and safe, quality food.
• Keep the line clean, organized, and properly equipped.
• Train and develop front-of-house crew and assist with performance reviews.
• Monitor crew breaks, shifts, and line schedules.
• Assist with office duties including banking and cash handling policies.

Skills

Cash handling

Food safety

Office paperwork

Communication skills

Restaurant experience

Education

High school diploma

Tools

POS system

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience while maintaining safe, quality food and a well-trained crew. You will keep a clean, organized line, monitor schedules, and assist in training and performance reviews.

Responsibilities include resolving incidents, fostering great guest service, and supporting daily office tasks to keep operations running smoothly. A high school diploma and restaurant experience are preferred.