Guest Experience Leader

Chipotle Mexican Grill

Ashtabula (OH)

On-site

USD 32,000 - 42,000

Full time

43 hours ago
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Benefits offered by this job

Tuition assistance (100% coverage for
Free food
Medical, dental, and vision insurance
Paid time off
Holiday closures
Competitive compensation
Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served and that the restaurant crew is well trained. The role involves keeping a clean, organized line and supervising line equipment, with on-duty time spent standing and active involvement during slower periods to assist with tasks.

The position requires leadership, knowledge of food safety, and experience in a fast-paced restaurant environment.

Qualifications

  • High school diploma required.
  • Restaurant experience preferred.
  • Ability to understand Chipotle’s Food With Integrity philosophy.

Responsibilities

  • Ensure great tasting, high quality food is served.
  • Resolve food quality issues and support food safety.
  • Monitor line operations, breaks, and schedules.
  • Train and develop front-of-house crew.
  • Assist with crew performance reviews and leadership development.
  • Handle office tasks such as banking and cash handling policies.
  • Maintain office equipment and supplies.
  • Ensure adequate supply quantities.

Skills

Cash handling
Food safety
Customer service
Front-of-house leadership

Education

High school diploma

Tools

POS system
Cash register

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served and that the restaurant crew is well trained. The role involves keeping a clean, organized line and supervising line equipment, with on-duty time spent standing and active involvement during slower periods to assist with tasks.

The position requires leadership, knowledge of food safety, and experience in a fast-paced restaurant environment.

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