Guest Experience Lead – Workplace & Events (Miami)

Talentify; Miami (FL); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave (PTO, Vacation or Sick)

Job summary

Talentify is seeking a Workplace Experience Coordinator - Level 1 based in Miami, FL. The role focuses on delivering welcoming customer service at a designated office, supporting reception, events, mail, and basic facilities coordination.

Occasional support at a nearby Boca Raton office is expected. The position requires 2 years in a customer service/administrative role, strong communication, and solid MS Office skills.

Qualifications

• 2 years of experience in a customer service, administrative support, or similar role.
• Experience coordinating meetings and events, including logistics such as room booking and setup.
• Clear and professional communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to follow basic work routines, standards and established procedures.

Responsibilities

• Greet employees and visitors at the facility as the first point of contact.
• Issue visitor and parking passes and follow security protocols for access.
• Answer incoming calls professionally to create a positive impression.
• Assist with presentations and speak confidently to groups as needed.
• Coordinate meetings/events, including room setup and vendor coordination.
• Manage janitorial and maintenance work orders and ensure timely completion.

Skills

Customer service

Communication

Organizational skills

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Talentify is seeking a Workplace Experience Coordinator - Level 1 based in Miami, FL. The role focuses on delivering welcoming customer service at a designated office, supporting reception, events, mail, and basic facilities coordination.

Occasional support at a nearby Boca Raton office is expected. The position requires 2 years in a customer service/administrative role, strong communication, and solid MS Office skills.