Workplace Experience Coordinator Level 1

HireTalent; Miami (FL); On-site; USD 28,000 - 41,000; Full time

Job summary

HireTalent is seeking a proactive Workplace Experience Coordinator to welcome visitors, manage passes, and support office operations in our Miami office with occasional Boca Raton coverage. The role involves coordinating meetings, events, mail, supplies, and vendor interactions to maintain a smooth workplace experience.

The ideal candidate has a high school diploma, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• Experience in meetings and event coordination.
• High School Diploma or GED required.
• Ability to follow basic work routines and standards.
• Strong communication skills for straightforward information exchange.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for visitors; issue passes and follow security protocols.
• Answer phones professionally; create presentations and speak to groups.
• Arrange and confirm recreational, dining, and business activities.
• Manage janitorial/maintenance work orders and coordinate workplace services.
• Acknowledge inquiries from employees and guests; provide solutions.
• Organize and manage on-site events; secure space and setup/teardown.
• Follow security procedures and coordinate with vendors.

Skills

Event coordination

Customer service

Communication

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Title: Workplace Experience Coordinator Hours and days : 8 am – 5pm M - F Location: 700 NW 1st Avenue, Miami, FL 33136 Secondary Location (as needed): 5200 Town Center Cir, Suite 601, Boca Raton, FL 33486 Duration: 3 months contract

(Per manager, the resource will primarily work from the Miami office. However, they are looking for someone who can also provide support at the Boca Raton location as needed. The Hiring Manager will provide advance notice whenever support is required at the secondary location. As such, the ideal candidate should be flexible and comfortable supporting both locations based on business needs.)

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and wOur Companyoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

• Experience in meetings and event coordination
• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Interview Process: 1-2 virtual