Guest Experience Lead (Store Ops)

Paylocity; Santa Maria (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

PTO

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

StorQuest Self Storage, part of the William Warren Properties family, is seeking an Assistant Store Manager to oversee daily site operations in a guest-focused role. You may be assigned to multiple sites, supporting revenue, delinquency management, occupancy, and cleanliness to ensure excellent guest experiences.

The position emphasizes cash handling, sales-driven tasks, and strong customer service, with potential for a competitive bonus. Weekend availability is preferred across locations.

Qualifications

• Preferred 1+ years in Customer Service/Sales experience.
• Experience with cash handling required.

Responsibilities

• Manage all rental process steps, including converting a sale and taking payments.
• Sell merchandise and offer insurance to customers.
• Assist customers with truck rentals at select locations.
• Collect past-due accounts and maintain high levels of customer service.

Skills

Customer service

Sales

Cash handling

Job description

StorQuest Self Storage, part of the William Warren Properties family, is seeking an Assistant Store Manager to oversee daily site operations in a guest-focused role. You may be assigned to multiple sites, supporting revenue, delinquency management, occupancy, and cleanliness to ensure excellent guest experiences.

The position emphasizes cash handling, sales-driven tasks, and strong customer service, with potential for a competitive bonus. Weekend availability is preferred across locations.