Guest Experience Store Lead | Assistant Manager

The William Warren Group; Village of Farmingdale (NY); Sur place; USD 26 174 - 35 817; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Résumé du poste

The William Warren Group is seeking an Assistant Manager for StorQuest self-storage locations. This role supports guest experiences, handles payments, upselling merchandise, and insurance options, and aids the Store Manager across sites. Weekend availability and strong customer service are essential.

Expect to assist in delinquency management, leasing processes, and maintaining high facility standards. A friendly, team-focused attitude helps drive growth and guest satisfaction in a fast-paced

Qualifications

• 1+ years in customer service or sales preferred.
• Cash handling experience required.

Responsabilités

• Assist guests during challenging times to deliver exceptional experiences.
• Manage rental process including payments, add-ons, and insurance offers.
• Support Store/Assistant Manager and cover multi-site needs as required.
• Maintain store cleanliness and counts, inspect daily operations, balance receipts.

Connaissances

Customer Service

Sales

Cash Handling

Description du poste

The William Warren Group is seeking an Assistant Manager for StorQuest self-storage locations. This role supports guest experiences, handles payments, upselling merchandise, and insurance options, and aids the Store Manager across sites. Weekend availability and strong customer service are essential.

Expect to assist in delinquency management, leasing processes, and maintaining high facility standards. A friendly, team-focused attitude helps drive growth and guest satisfaction in a fast-paced