Guest Experience Lead | Store Leadership

lululemon; Washington (District of Columbia); In loco; USD 52.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Descrizione del lavoro

lululemon in Washington, DC is seeking an Assistant Manager, Guest Experience to lead from the floor, build and develop a diverse team, and ensure guests receive exceptional service aligned with our brand values.

You will partner with store leadership on hiring, training, coaching, and daily operations, maintain a safe, inclusive store environment, and drive guest satisfaction while managing key store metrics and visual presentation.

Competenze

• Must be legally authorized to work in the United States.
• Ability to travel to assigned store with reliable transportation.

Mansioni

• Lead from the floor to develop and coach team members.
• Create an inclusive, respectful team environment.
• Address guest concerns and ensure exceptional guest experiences.
• Partner with managers on planning, scheduling, and labor optimization.
• Maintain store presentation, merchandising, and safety standards.

Conoscenze

People management

Leadership

Guest experience

Team building

Decision making

Strategic thinking

Change management

Communication

Formazione

High school diploma or equivalent

Bachelor’s degree or equivalent

Descrizione del lavoro

lululemon in Washington, DC is seeking an Assistant Manager, Guest Experience to lead from the floor, build and develop a diverse team, and ensure guests receive exceptional service aligned with our brand values.

You will partner with store leadership on hiring, training, coaching, and daily operations, maintain a safe, inclusive store environment, and drive guest satisfaction while managing key store metrics and visual presentation.