Guest Experience Lead — Service, Growth & Perks

McDonald's Restaurants Limited; Wesley Chapel (FL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Discounts & meals

Paid time off

Tuition reimbursement

Training & advancement

Weekly direct deposit

401k plan

Health, dental & vision

Job summary

McDonald’s Corporation in Wesley Chapel, FL is seeking a Guest Experience Leader to enhance the guest journey and lead a welcoming, high-energy restaurant environment. You’ll check in with guests, resolve concerns, and partner with the team to ensure excellent service and cleanliness.

You’ll also share insights on promotions and the McDonald’s App features, while demonstrating hospitality, learning and growing within the position.

Qualifications

• We value a humble and hospitable demeanor.
• Strong desire to help and serve customers and teammates.
• Willingness to learn and grow within the company.
• Ability to communicate effectively and anticipate guest needs.

Responsibilities

• Lead the guest experience by greeting and checking in with guests.
• Address guest concerns and provide timely resolutions.
• Work with the team to maintain a welcoming, clean restaurant environment.
• Promote promotions and McDonald’s App features to guests.

Job description

McDonald’s Corporation in Wesley Chapel, FL is seeking a Guest Experience Leader to enhance the guest journey and lead a welcoming, high-energy restaurant environment. You’ll check in with guests, resolve concerns, and partner with the team to ensure excellent service and cleanliness.

You’ll also share insights on promotions and the McDonald’s App features, while demonstrating hospitality, learning and growing within the position.