Guest Experience Lead: Elevate Service & Growth

McDonald's; Bradenton (FL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay (hourly)

Employee discounts and free meals

Paid sick leave/PT0

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Bradenton, FL is looking for a Guest Experience Leader to check in with guests and ensure they enjoy their visit. You will respond to concerns and work with the team to keep the restaurant welcoming, clean, and efficient.

You will also learn about promotions, the McDonald’s App, and Mobile Order & Pay features while growing through training and advancement opportunities. Competitive hourly pay and benefits are offered.

Qualifications

• To be successful, maintain a humble and hospitable demeanor.
• Passion for helping customers and teammates.
• Desire to learn and grow in a fast-paced environment.
• Ability to communicate effectively and anticipate guest needs.

Responsibilities

• Lead the guest experience and check in with guests to ensure enjoyment.
• Handle guest concerns and provide resolutions to satisfaction.
• Work with the team to maintain a welcoming, friendly, and clean restaurant environment.
• Promote and explain promotions and benefits of McDonald’s App and Mobile Order & Pay features.

Skills

Humility and hospitality

Customer service mindset

Willingness to learn

Effective communication

Job description

McDonald’s in Bradenton, FL is looking for a Guest Experience Leader to check in with guests and ensure they enjoy their visit. You will respond to concerns and work with the team to keep the restaurant welcoming, clean, and efficient.

You will also learn about promotions, the McDonald’s App, and Mobile Order & Pay features while growing through training and advancement opportunities. Competitive hourly pay and benefits are offered.