Guest Experience Lead — Flexible Schedule & Growth

McDonald's Restaurants Limited; Oklahoma City (OK); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Competitive pay between $13.00 perhour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or教育alass…

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to welcome guests, check in with them, and ensure a positive dining experience. You’ll lead the experience, resolve guest concerns, and work with your team to keep the restaurant welcoming, friendly, and clean.

You’ll also promote McDonald’s App promotions and Mobile Order & Pay features. Join a role that values customer service, growth, and teamwork, with perks including tuition assistance, benefits, and a clear path for

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolve to their satisfaction.
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features.

Skills

Humble demeanor

Customer service

Communication

Teamwork

Job description

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to welcome guests, check in with them, and ensure a positive dining experience. You’ll lead the experience, resolve guest concerns, and work with your team to keep the restaurant welcoming, friendly, and clean.

You’ll also promote McDonald’s App promotions and Mobile Order & Pay features. Join a role that values customer service, growth, and teamwork, with perks including tuition assistance, benefits, and a clear path for