Guest Experience Lead — Service & Engagement

Target Corp; Clearwater (FL); Hybrid; USD 29,000 - 49,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking a Service & Engagement Team Leader in Clearwater to motivate and develop a frontline team while delivering exceptional guest experiences. You will lead daily operations, coach associates, and ensure efficient checkout and drive-up services.

The role requires strong communication, adaptability to a fast-paced retail environment, and a commitment to store goals, loyalty programs, and safety standards.

Qualifications

• High school diploma or equivalent required.
• Retail or guest-service experience preferred.
• Ability to manage workload and lead a team.

Responsibilities

• Lead a team of hourly associates to deliver guest service.
• Plan daily/weekly workloads to hit service and sales goals.
• coach, train, and evaluate team members for growth.
• Resolve guest concerns and ensure a safe, clean store environment.

Skills

Customer service

Team leadership

Effective communication

Problem solving

Flexibility

Education

High school diploma or equivalent

Tools

Handheld scanners

Cash handling

Job description

Target is seeking a Service & Engagement Team Leader in Clearwater to motivate and develop a frontline team while delivering exceptional guest experiences. You will lead daily operations, coach associates, and ensure efficient checkout and drive-up services.

The role requires strong communication, adaptability to a fast-paced retail environment, and a commitment to store goals, loyalty programs, and safety standards.