Guest Experience Lead — Retail Team Leader

Target; Hermitage (Mercer County); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

401(k)

Holiday pay

Job summary

Target in Hermitage, PA is hiring a Service and Engagement Team Leader to oversee guest interactions and drive service quality across the store.

In this full-time role, you will lead a team of hourly associates, ensure daily operations meet service standards, participate in training, and support promotions and digital order pickup while maintaining a safe, welcoming shopping environment.

Qualifications

• High school diploma or equivalent required.
• Retail or guest services experience preferred.
• Strong communication and leadership skills.

Responsibilities

• Deliver consistent guest experience commitments.
• Lead a team of hourly associates and supervise operations.
• Train, coach, and evaluate team performance.
• Support store promotions and digital order pickups.
• Ensure safe and compliant store operations.

Skills

Guest service

Leadership

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Job description

Target in Hermitage, PA is hiring a Service and Engagement Team Leader to oversee guest interactions and drive service quality across the store.

In this full-time role, you will lead a team of hourly associates, ensure daily operations meet service standards, participate in training, and support promotions and digital order pickup while maintaining a safe, welcoming shopping environment.