Guest Experience Lead - Office & Events

CBRE HV; Dallas (TX); Presencial; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

CBRE Workplace Experience is seeking a Coordinator to deliver exceptional service to employees and guests in a designated building in Dallas. You will serve as the first contact, greet visitors, issue passes, and ensure security protocols are followed.

Responsibilities include coordinating meetings, events, vendor communications, and on-site services, while maintaining professional communication and organizational standards. Join a global real estate leader committed to excellence.

Qualificações

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Responsabilidades

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Conhecimentos

Customer service

Communication

Organizational skills

Team coordination

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Word

Excel

Outlook

Descrição da oferta de emprego

CBRE Workplace Experience is seeking a Coordinator to deliver exceptional service to employees and guests in a designated building in Dallas. You will serve as the first contact, greet visitors, issue passes, and ensure security protocols are followed.

Responsibilities include coordinating meetings, events, vendor communications, and on-site services, while maintaining professional communication and organizational standards. Join a global real estate leader committed to excellence.