Guest Experience Lead: In-Store Coach & Educator

lululemon; Coralville (IA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health & dental benefits

Paid time off

401(k) matching

Employee discount

Fitness & yoga classes

Parental top-up

Development courses

Mentorship programs

Job summary

lululemon in Coralville, IA is seeking a Guest Experience Lead to deliver a high-caliber in-store experience. You will lead from the floor, provide technical product education, and help the team meet daily sales targets while ensuring inclusive, supportive service.

As part of the store leadership, you will participate in hiring, coach team members, and maintain operational readiness. The role emphasizes teamwork, adaptability, and a commitment to creating a welcoming environment for every guest.

Qualifications

• Minimum 1 year of retail or customer service experience.
• Experience mentoring or delegating tasks is a plus.

Responsibilities

• Lead the store floor to deliver the lululemon guest experience framework.
• Provide technical product education to guests to articulate product value.
• Drive store performance by achieving daily sales targets and unit goals.
• Participate in hiring, onboarding, and training of team members.
• Balance supervision as Supervisor on Duty to ensure smooth operations.

Skills

Retail experience

Customer service

Leadership

Education

High school diploma / GED

Job description

lululemon in Coralville, IA is seeking a Guest Experience Lead to deliver a high-caliber in-store experience. You will lead from the floor, provide technical product education, and help the team meet daily sales targets while ensuring inclusive, supportive service.

As part of the store leadership, you will participate in hiring, coach team members, and maintain operational readiness. The role emphasizes teamwork, adaptability, and a commitment to creating a welcoming environment for every guest.