Guest Experience Lead: Housekeeping Supervisor (Flexible)

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Supervisor to lead a team in a premium hotel environment, ensuring guest rooms meet the highest standards of cleanliness, comfort and presentation. You will coach colleagues, assist with interviewing and training, conduct performance conversations, help resolve guest concerns, and coordinate daily operations to keep the department running smoothly.

A positive attitude and teamwork are essential; the role requires a flexible schedule including

Qualifications

• At least 1 year of hotel experience.
• Strong communication and guest service skills.
• Basic computer proficiency.
• Previous supervisory experience preferred.
• A positive attitude and passion for teamwork.

Responsibilities

• Ensure guest rooms meet the highest standards of cleanliness and presentation.
• Support, coach, and develop housekeeping colleagues.
• Assist with interviewing, training, and performance conversations.
• Help resolve guest concerns and create memorable stays.
• Coordinate daily operations and administrative tasks to keep the department running smoothly.

Skills

Guest service

Communication

Basic computer skills

Supervisory experience

Teamwork

Job description

Hyatt Hotels Corporation is seeking a Housekeeping Supervisor to lead a team in a premium hotel environment, ensuring guest rooms meet the highest standards of cleanliness, comfort and presentation. You will coach colleagues, assist with interviewing and training, conduct performance conversations, help resolve guest concerns, and coordinate daily operations to keep the department running smoothly.

A positive attitude and teamwork are essential; the role requires a flexible schedule including