Housekeeping Lead — Guest Experience Champion

Hotel Equities; Charlottesville (VA); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Job summary

Hotel Equities seeks a dependable Housekeeping Supervisor to support hotel operations and deliver exceptional service. You’ll lead cleaning efforts, manage rooms and public areas, and uphold brand standards while ensuring a positive guest experience.

The role requires attention to detail, team coordination, and adaptability to weekend/holiday schedules. Join a team-focused culture with growth opportunities in hospitality management.

Qualifications

• Previous housekeeping or hotel experience preferred but not required.

Responsibilities

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.

Skills

Detail-oriented

Time-management

Teamwork

Customer-service

Flexibility

Tools

PMS

Housekeeping systems

MS Office

Job description

Hotel Equities seeks a dependable Housekeeping Supervisor to support hotel operations and deliver exceptional service. You’ll lead cleaning efforts, manage rooms and public areas, and uphold brand standards while ensuring a positive guest experience.

The role requires attention to detail, team coordination, and adaptability to weekend/holiday schedules. Join a team-focused culture with growth opportunities in hospitality management.