Guest Experience Lead - Housekeeping Operations

Lm Services Corporation; St. Louis (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Lm Services Corporation is seeking a Housekeeping Supervisor to oversee the housekeeping and public areas team, ensuring the hotel maintains the highest cleanliness standards. You will work alongside a team to deliver a positive guest experience in all public spaces and restrooms.

The role requires leadership, effective communication, and the ability to train staff while coordinating schedules and tasks across shifts.

Qualifications

• Minimum 1–2 years in supervisory role in hospitality.
• Excellent verbal and written communication skills.
• Ability to train and develop staff.

Responsibilities

• Oversee housekeeping and public areas to ensure cleanliness standards.
• Collaborate with Guest Experience Manager to meet guest expectations.
• Assist in staff scheduling and coverage to maintain efficiency.
• Train team members on cleaning procedures and equipment operation.
• Monitor restroom cleanliness and replenish amenities as needed.
• Coordinate with other departments to ensure seamless guest experiences.

Skills

Leadership

Team supervision

Communication skills

Guest service mindset

Attention to detail

Safety awareness

Tools

Microsoft Office Suite

Job description

Lm Services Corporation is seeking a Housekeeping Supervisor to oversee the housekeeping and public areas team, ensuring the hotel maintains the highest cleanliness standards. You will work alongside a team to deliver a positive guest experience in all public spaces and restrooms.

The role requires leadership, effective communication, and the ability to train staff while coordinating schedules and tasks across shifts.