Guest Experience Housekeeping Supervisor

Hireology

Avon (IN)

Hybrid

USD 36,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Incentives $

Employee Referral Program $

Paid Time Off

Paid Vacation (Full-Time)

Merit Increase $

401k with Employer Contribution (Full-

Medical, Dental, Vision (Full-Time)

Life Insurance (Full-Time)

Long-term/Short-term Disability (Full-

Accident (Full-Time)

Critical Illness (Full-Time)

Cross-training Opportunities

Hotel Room Discounts

Job summary

MHG Hotels LLC is seeking a Housekeeping Supervisor to lead daily housekeeping operations and uphold pristine room and public area standards. You will supervise staff, ensure rooms are clean and inviting, and coordinate closely with Front Office, Laundry, and Maintenance to deliver an exceptional guest experience.

The role requires a warm, professional demeanor, strong attention to detail, and the ability to manage time and resources efficiently.

Qualifications

A warm, people-oriented demeanor.
A team-first attitude.
A gift for paying attention to the smallest details.

Responsibilities

Maintain a friendly, cheerful, and courteous demeanor at all times.
Oversee day to day activities of Housekeeping.
Clean, dust, polish, and vacuum to meet hotel standards.
Change linens, make beds, and leave bathrooms sparkling.
Restock guest room supplies (soap, shampoo).
Organize linen closet and prep for next day.
Remove trash and dirty linen.
Greet guests with a friendly smile.
Inspect rooms according to standards and coordinate with Front Office, Laundry, and Maintenance.
Document and resolve issues with discrepant rooms with Housekeeping Manager or Front Desk.
Handle guest problems and complaints and seek assistance as needed.