Housekeeping Operations Lead

Delta Hotels by Marriott; Chesapeake (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) matching

Voluntary Short Term

Life Insurance

Hotel Discounts

Paid Time Off

Training & Development

Job summary

LTD Hospitality Group is seeking a Housekeeping Supervisor to support hotel operations and supervise daily housekeeping tasks. The role emphasizes ensuring quality standards, safety, and timely service across the department.

You will inspect work, resolve issues with staff, and monitor performance while contributing to a guest experience that reflects LTD’s commitment to quality and efficiency.

Qualifications

• Have thorough knowledge of emergency procedures.
• Ability to lead others.
• Requires good communication skills, both verbal and written.
• Excellent attention to detail
• Good time management skills
• Must be able to move luggage, packages or furniture weighing up to 30 lb
• Must be able to work weekends and holidays

Responsibilities

• Inspect work performed to ensure that it meets specifications and established standards.
• Investigate complaints about service and equipment, and take corrective action.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals.
• Recommend changes that could improve service and increase operational efficiency.
• Confer with staff in order to resolve performance and personnel problems, and to discuss company policies.
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Understanding the implications of new information for both current and future problem-solving and decision-making.
• Talking to others to convey information effectively.
• Other and all duties, projects, and tasks as assigned by employee’s manager.

Skills

Emergency procedures

Leadership

Communication

Attention to detail

Time management

Luggage handling

Weekend/holiday availability

Job description

LTD Hospitality Group is seeking a Housekeeping Supervisor to support hotel operations and supervise daily housekeeping tasks. The role emphasizes ensuring quality standards, safety, and timely service across the department.

You will inspect work, resolve issues with staff, and monitor performance while contributing to a guest experience that reflects LTD’s commitment to quality and efficiency.