Guest Experience Lead - Growth, Perks & Impact

McDonald's; Miami (FL); In loco; USD 21.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical benefits

Descrizione del lavoro

McDonald’s is seeking a Guest Experience Leader to help ensure guests have a great experience. You’ll check in with guests, address concerns, and work with the team to maintain a clean, welcoming restaurant environment.

You’ll also promote the McDonald’s App and Mobile Order & Pay benefits. Ideal candidates are humble, hospitality-driven, eager to learn, and capable of communicating effectively to anticipate customer needs.

Competenze

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Mansioni

• Lead the experience: Check in with guests and ensure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolution to their satisfaction.
• Teamwork: Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Be in the know: Share promotions and benefits of McDonald’s App, Mobile Order & Pay features.

Descrizione del lavoro

McDonald’s is seeking a Guest Experience Leader to help ensure guests have a great experience. You’ll check in with guests, address concerns, and work with the team to maintain a clean, welcoming restaurant environment.

You’ll also promote the McDonald’s App and Mobile Order & Pay benefits. Ideal candidates are humble, hospitality-driven, eager to learn, and capable of communicating effectively to anticipate customer needs.