Guest Experience Lead - Growth, Tuition Assistance & Perks

McDonald's Restaurants Limited; Philadelphia (Philadelphia County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k with matching contributions

Paid time off

Education assistance

Discount programs

Free meals / meal discounts

Job summary

McDonald's is seeking a Guest Experience Leader to provide excellent customer service and ensure guest satisfaction. Responsibilities include greeting customers, offering assistance with kiosks, checking satisfaction post-service, and handling concerns. Ideal candidates thrive in a fast-paced environment while maintaining a positive attitude.

We offer competitive pay, medical benefits, education assistance, and more.

Qualifications

• Outstanding attitude and willingness to learn and grow.
• Capability to excel in a fast-paced, team environment.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Checking with guests after service to ensure satisfaction.
• Handling guest concerns and providing feedback.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Job description

McDonald's is seeking a Guest Experience Leader to provide excellent customer service and ensure guest satisfaction. Responsibilities include greeting customers, offering assistance with kiosks, checking satisfaction post-service, and handling concerns. Ideal candidates thrive in a fast-paced environment while maintaining a positive attitude.

We offer competitive pay, medical benefits, education assistance, and more.