Guest Experience Lead: Growth, Perks & Impact

McDonald's; Berwyn (IL); In loco; USD 22.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay between $16.25 perhour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/oreducat 

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Descrizione del lavoro

McDonald’s is seeking a Guest Experience Leader to create a welcoming atmosphere and ensure guests have a positive dining experience. You’ll check in with guests, address concerns, and work with the team to maintain a clean, friendly environment while informing customers about promotions and the McDonald’s App features.

The role offers competitive pay and a range of benefits, including discounts, tuition assistance, and opportunities for growth through training and advancement programs.

Competenze

• A humble and hospitable demeanor;
• Passion for helping and serving others;
• A desire to learn and grow;
• The ability to communicate effectively and anticipate customer needs

Mansioni

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Descrizione del lavoro

McDonald’s is seeking a Guest Experience Leader to create a welcoming atmosphere and ensure guests have a positive dining experience. You’ll check in with guests, address concerns, and work with the team to maintain a clean, friendly environment while informing customers about promotions and the McDonald’s App features.

The role offers competitive pay and a range of benefits, including discounts, tuition assistance, and opportunities for growth through training and advancement programs.