Guest Experience Leader — Create Delighted Guests

McDonald's Restaurants Limited; Bowie (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid leave

Tuition reimbursement

Training advancement

Direct deposit weekly

401k plan

Medical benefits

Dental benefits

Job summary

McDonald's Restaurants Limited is seeking a Guest Experience Leader to help create a welcoming, enjoyable dining environment. You’ll check in with guests, ensure they are having a great experience, and resolve issues quickly to maintain satisfaction.

In this role you’ll collaborate with your team, promote promotions and the McDonald's App, and contribute to a positive, fast-paced hospitality culture. Flexible scheduling is offered to fit your life.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs

Responsibilities

• Check in with guests and ensure they are enjoying themselves.
• Handle guest concerns and provide resolution to their satisfaction.
• Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features

Job description

McDonald's Restaurants Limited is seeking a Guest Experience Leader to help create a welcoming, enjoyable dining environment. You’ll check in with guests, ensure they are having a great experience, and resolve issues quickly to maintain satisfaction.

In this role you’ll collaborate with your team, promote promotions and the McDonald's App, and contribute to a positive, fast-paced hospitality culture. Flexible scheduling is offered to fit your life.