Guest Experience Lead – Front Office (Dental)

Ideal-Dental; Federal Way (WA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to greet guests, schedule and confirm appointments, and support the dental team with professional, friendly service. You will help create a welcoming environment and contribute to a smooth patient experience in a fast-growing practice.

The role offers opportunities to grow professionally, work with advanced dental tools, and enjoy comprehensive benefits within a supportive team culture that prioritizes compassionate patient care.

Qualifications

• Welcoming smile and positive attitude to make guests feel at home.
• Exceptional communication and customer service skills to foster connections.
• A passion for serving and engaging with guests to meet their needs with care.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to contact.
• Deliver outstanding customer service to ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep operations smooth.
• Coordinate financial agreements and ensure clarity for guests.

Skills

Welcoming attitude

Customer service

Communication skills

Job description

Ideal Dental is seeking a Front Office Associate to greet guests, schedule and confirm appointments, and support the dental team with professional, friendly service. You will help create a welcoming environment and contribute to a smooth patient experience in a fast-growing practice.

The role offers opportunities to grow professionally, work with advanced dental tools, and enjoy comprehensive benefits within a supportive team culture that prioritizes compassionate patient care.