Guest Experience Lead – Front of House

Major Food Brand; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Major Food Group in Miami is seeking an Assistant Maitre D to join our growing team. This role focuses on guest service and smooth restaurant operations, supporting the Maitre D and managers.

You will greet guests, help manage flow, engage guests, and represent the brand with warmth and knowledge.

Join a multi-concept hospitality group renowned for immersive experiences and a commitment to staff development.

Responsibilities

• Greets guests outside.
• Report to Maitre D and Managers
• Treats all guests in a manner to ensure their complete satisfaction.
• Always strives to exceed guests' expectations.
• Help flow of traffic in and out of restaurant.
• Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Perform some security responsibilities as necesssary.
• Performs other duties as directed.

Job description

Major Food Group in Miami is seeking an Assistant Maitre D to join our growing team. This role focuses on guest service and smooth restaurant operations, supporting the Maitre D and managers.

You will greet guests, help manage flow, engage guests, and represent the brand with warmth and knowledge.

Join a multi-concept hospitality group renowned for immersive experiences and a commitment to staff development.