VIP Front-of-House Maître D’ — Events & Service Leader

RIVIERA DINING GROUP; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Riviera Dining Group is seeking a polished Maître D’ to lead front-of-house operations in a high-volume luxury dining environment in Miami. You will manage guest interactions, VIP and celebrity clientele, private events, seating, and service team performance to ensure exceptional guest experiences.

The role requires strong leadership, familiarity with OpenTable, Seven Rooms, and Resy, and a deep knowledge of menus and wine programs.

Qualifications

• 3–5 years of experience in high-volume, elevated dining in a major metropolitan market
• State-compliant food handling certificate
• Experience with online booking platforms including Seven Rooms, OpenTable, and Resy
• Strong leadership abilities with team management and training experience
• Detail-oriented with effective verbal and written communication skills

Responsibilities

• Maître D’ manages and leads daily front-of-house operations to ensure a warm, welcoming, and professional guest experience
• Oversee VIPs, private events, and celebrity clientele to build loyalty and recognition
• Lead and train the host team to provide seamless guest interaction and uphold MILA service standards
• Maximize seating efficiency using Seven Rooms, OpenTable, and Resy
• Maintain knowledge of menus, ingredients, cocktails, wines, pricing and service standards
• Handle guest requests and feedback with professionalism and attentiveness
• Manage inventory and assist with supply purchases
• Ensure compliance with sanitation, health regulations and company policies
• Attend team meetings and drive continuous improvement initiatives
• Collaborate with management and service staff to maintain positive guest relations

Skills

Leadership

FOH Operations

Guest Relations

Staff Training

Communication

Tools

OpenTable

Seven Rooms

Resy

Excel

Job description

Riviera Dining Group is seeking a polished Maître D’ to lead front-of-house operations in a high-volume luxury dining environment in Miami. You will manage guest interactions, VIP and celebrity clientele, private events, seating, and service team performance to ensure exceptional guest experiences.

The role requires strong leadership, familiarity with OpenTable, Seven Rooms, and Resy, and a deep knowledge of menus and wine programs.