Guest Experience Host - Welcoming Front-of-House

SmartRecruiters, Inc.; Miami (FL); On-site; USD 24,000 - 40,000; Full time

Job summary

Accor in Miami is seeking hospitality-minded staff to greet and seat guests, ensuring a warm, efficient welcome and adherence to service standards. The role supports restaurant, bar and lounge operations, assists with opening and closing duties, and helps manage flow during peak times.

You will promote all F&B outlets, learn menu details, and use OpenTable to coordinate with servers and managers, contributing to memorable guest experiences.

Qualifications

• Guest-facing service and hospitality mindset required.
• Ability to greet and seat guests in a friendly, courteous manner.
• Familiarity with restaurant operations and OpenTable system is a plus.

Responsibilities

• Greet and seat guests in a friendly and courteous manner.
• Assist in opening and closing restaurant, bars and lounges.
• Promote all F&B Outlets and follow hotel standards.
• Use OpenTable system and coordinate with servers and management.
• Maintain cleanliness and presentation of podium and dining areas.
• Be aware of hotel events and promote business.

Job description

Accor in Miami is seeking hospitality-minded staff to greet and seat guests, ensuring a warm, efficient welcome and adherence to service standards. The role supports restaurant, bar and lounge operations, assists with opening and closing duties, and helps manage flow during peak times.

You will promote all F&B outlets, learn menu details, and use OpenTable to coordinate with servers and managers, contributing to memorable guest experiences.