Guest Experience Lead - Front End & Checkout

Fresh Market Inc.; Virginia Beach (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Team member discount

Wage access (Early Earn)

401K with company match

Financial wellness program

Paid time off and time off purchase

Medical, dental, vision insurance

Pet insurance discounts

Job summary

The Fresh Market is seeking a Guest Service Specialist in Virginia Beach to lead front-end guest flow, assist cashiers, and maintain high standards of hospitality. You will ensure smooth checkout and contribute to an exceptional guest experience, while upholding cash handling and store procedures.

This role involves a fast-paced environment with flexibility to work weekends and holidays, and it includes benefits like discounts, 401K, and health coverage.

Qualifications

• 2+ years of experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills and the ability to multitask.
• Experience in guest-facing roles and delivering excellent service.

Responsibilities

• Be a visible example of hospitality and guide guests and team members on products and services.
• Manage frontend guest flow and assist cashiers to ensure smooth checkout experiences.
• Uphold cash office procedures, handling cash and keys securely.

Skills

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

The Fresh Market is seeking a Guest Service Specialist in Virginia Beach to lead front-end guest flow, assist cashiers, and maintain high standards of hospitality. You will ensure smooth checkout and contribute to an exceptional guest experience, while upholding cash handling and store procedures.

This role involves a fast-paced environment with flexibility to work weekends and holidays, and it includes benefits like discounts, 401K, and health coverage.