Guest Experience Lead — Front End & Checkout

The Fresh Market Inc; Newport News (VA); Vor Ort; USD 20.000 - 22.000; Vollzeit

Benefits dieser Stelle

Team member discount

Early Earn Wage Access

401K with company match

Financial Wellness Program

Paid time off and PTO options

Medical/Dental/Vision/Life Insurance

Zusammenfassung

The Fresh Market is seeking a Guest Service Specialist in Newport News, VA to lead front-end operations with hospitality and accuracy. You’ll supervise cash handling, assist guests, and ensure a positive, seamless checkout experience.

The role emphasizes teamwork, attention to detail, and adherence to brand standards while supporting digital orders and front-end displays. Competitive hourly pay ranges from $14.75 to $15.73.

Qualifikationen

• 2+ years of experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace.
• Must be at least 18 years of age.

Aufgaben

• Educate guests and team members on products, services, and complete meal solutions.
• Manage frontend guest flow and assist cashiers for smooth checkout.
• Execute cash office procedures and controls, including cash, keys, and the safe.
• Lead the guest service team to maintain sanitation and cleanliness at the front end.
• Support digital fulfillment orders with speed and accuracy.
• Engage guests storewide with a friendly, helpful approach.
• Assist in managing department inventories and minimize product loss.

Kenntnisse

Attention to detail

Multitasking

Hospitality

Customer service

Ausbildung

High school diploma or equivalent

Tools

Electronic shelf labels

Inventory management tech

AI-enabled retail tools

Jobbeschreibung

The Fresh Market is seeking a Guest Service Specialist in Newport News, VA to lead front-end operations with hospitality and accuracy. You’ll supervise cash handling, assist guests, and ensure a positive, seamless checkout experience.

The role emphasizes teamwork, attention to detail, and adherence to brand standards while supporting digital orders and front-end displays. Competitive hourly pay ranges from $14.75 to $15.73.