Guest Experience Lead | Front-End & Checkout

The Fresh Market Inc; Mandeville (LA); Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Team Member discount up to 40%

Early Earn Wage Access (You can access

up to 50% (max $500) of your earned工资

401K contribution and company match

Financial Wellness Program

Personal time off and additional time

Medical, Dental, Vision, Disability, и

Discounts on pet insurance, daycare,

and many more.

Resumo da oferta

The Fresh Market Inc invites you to join our team as a Guest Service Specialist, the front-end point person for hospitality, guest flow and cash operations. You’ll lead by example, maintain efficient front-end displays, and uphold cash office controls to ensure every guest leaves with an exceptional last impression.

This role emphasizes teamwork, attention to detail, and a commitment to excellence in daily store operations, with a flexible schedule including weekends and holidays.

Qualificações

• 2+ years of experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace.
• Must be at least 18 years of age.

Responsabilidades

• Be a visible example of hospitality, educating guests and team members on products, services, and complete meal solutions.
• Manage frontend guest flow and efficiency by directing and supporting cashiers while ensuring backups are minimized to deliver frictionless checkout experiences.
• Execute and uphold cash office procedures and controls, including management of cash, keys, and the safe.
• Direct the guest service team, as scheduled to maintain sanitation and cleanliness at the front end and the guest restrooms.
• Support execution of digital fulfillment orders, ensuring speed, accuracy, and adherence to brand standards.
• Engage guests with a friendly, helpful approach at the front-end and throughout the store.
• Assist in managing the department, inventories, and team for effective minimization of product loss.

Conhecimentos

Attention to detail

Multitasking

Customer service

Hospitality mindset

Formação académica

High school diploma or equivalent

Ferramentas

Electronic shelf label systems

Inventory management technology

AI-enabled retail tools

Descrição da oferta de emprego

The Fresh Market Inc invites you to join our team as a Guest Service Specialist, the front-end point person for hospitality, guest flow and cash operations. You’ll lead by example, maintain efficient front-end displays, and uphold cash office controls to ensure every guest leaves with an exceptional last impression.

This role emphasizes teamwork, attention to detail, and a commitment to excellence in daily store operations, with a flexible schedule including weekends and holidays.