Guest Experience Lead - Front Desk Supervisor (Daily Pay)

Aimbridge Hospitality, LLC; Canton (OH); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Descripción de la vacante

A Staybridge Suites Canton location under Aimbridge Hospitality seeks a Front Desk Supervisor to lead a guest-focused team and deliver memorable service. You’ll guide check-ins, respond to VIP requests, and maintain a welcoming atmosphere that sets the tone for exceptional stays.

In this role you’ll manage operations, monitor logs, and work to optimize revenue through smooth guest interactions, while training associates and upholding safety standards.

Formación

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsabilidades

• Greet guests with warmth and manage check-ins/check-outs; handle VIP requests with care.
• Oversee reservations and ensure every guest feels valued and accommodated.
• Track logs, manage messages and packages, and ensure timely follow-up.
• Lead and train associates; resolve guest concerns while upholding safety and standards.

Conocimientos

Guest Experience

Team Leadership

Operations Management

Problem Solving

Educación

High School diploma or equivalent

Some college coursework in related field

Descripción del empleo

A Staybridge Suites Canton location under Aimbridge Hospitality seeks a Front Desk Supervisor to lead a guest-focused team and deliver memorable service. You’ll guide check-ins, respond to VIP requests, and maintain a welcoming atmosphere that sets the tone for exceptional stays.

In this role you’ll manage operations, monitor logs, and work to optimize revenue through smooth guest interactions, while training associates and upholding safety standards.