Guest Experience Lead: Front Desk Supervisor (Daily Pay)

Aimbridge Hospitality; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life and AD&D

Paid Time Off

Employee Assistance Program

401k

Job summary

Hampton Inn & Suites Midtown Atlanta, operated by Aimbridge Hospitality, seeks a Front Desk Supervisor to lead a team and deliver exceptional guest experiences. You will guide check-ins/check-outs, handle reservations, and elevate service quality while maintaining hotel standards.

Requirements include 2–3 years in a hotel setting, supervisory experience preferred, and a valid driver's license. The role offers benefits and opportunities typical of a full-time hotel position in Atlanta.

Qualifications

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Greet guests with warmth and manage smooth check-ins/check-outs; handle reservations and VIP requests.
• Track logs, manage messages and packages; ensure timely, professional handling of details.
• Monitor rates, packages, and promotions to boost room revenue while maintaining value for guests.
• Lead and train associates; resolve guest concerns and maintain safety and standards.

Skills

Guest service

Team supervision

Operations knowledge

Revenue awareness

Problem solving

Education

High School Diploma

Related field coursework

Job description

Hampton Inn & Suites Midtown Atlanta, operated by Aimbridge Hospitality, seeks a Front Desk Supervisor to lead a team and deliver exceptional guest experiences. You will guide check-ins/check-outs, handle reservations, and elevate service quality while maintaining hotel standards.

Requirements include 2–3 years in a hotel setting, supervisory experience preferred, and a valid driver's license. The role offers benefits and opportunities typical of a full-time hotel position in Atlanta.