Evening Front Desk Agent – Paid Weekly & Perks

Homewood Suites Canton; Canton (MA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Paid Weekly

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Company Paid Short-Term Disability

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Wellness Programs

Employee Appreciation Activities

Learning and Development Opportunities

Employee Referral Program

Job summary

Homewood Suites Canton is seeking a friendly Front Desk Agent to welcome guests and manage check-in/check-out using the property management system. You will handle guest requests, reservations, and payments, while providing information about hotel services and local attractions.

Typical schedule is primarily evening shifts from 2 PM to 10 PM with weekend availability. Previous hotel front desk or customer service experience is preferred; Hilton experience is a plus.

Qualifications

• Customer service experience, hotel setting preferred.
• Hilton experience is a plus.
• High School diploma or equivalent preferred.
• Computer knowledge including Word and Excel is strongly preferred.
• Must have valid driver's license and acceptable driving history.

Responsibilities

• Greet guests and complete check-in/check-out using the property management system.
• Handle cash, credit card information and hotel property assets.
• Identify guest needs and provide information on hotel services and local attractions.
• Take reservations by phone and input/update in the system.

Skills

Customer service

Cash handling

Guest relations

Intranet/PO system

Word/Excel

Driver's license

Education

High school diploma preferred

Tools

Property management system

Job description

Homewood Suites Canton is seeking a friendly Front Desk Agent to welcome guests and manage check-in/check-out using the property management system. You will handle guest requests, reservations, and payments, while providing information about hotel services and local attractions.

Typical schedule is primarily evening shifts from 2 PM to 10 PM with weekend availability. Previous hotel front desk or customer service experience is preferred; Hilton experience is a plus.