Guest Experience Lead – Front Desk Supervisor

Aimbridge Hospitality, LLC; Fort Lauderdale (FL); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

AD&D

Paid Time Off

Employee Assistance Program

401k

Résumé du poste

Aimbridge Hospitality, LLC's Courtyard Fort Lauderdale Beach is seeking a Front Desk Supervisor to lead guest experiences from check-in to check-out with warmth and professionalism at a beachfront property.

You will guide a team, handle VIP requests, and ensure smooth operations while maintaining safety and standards. A High School diploma and 2–3 years in hospitality are required; supervisory experience preferred. Benefits include Daily Pay, health coverage, PTO, and retirement plan.

Qualifications

• Guest-facing excellence and smooth check-ins/check-outs.
• Ability to track logs, messages and packages with accuracy.
• Focus on room revenue through promotions and value.
• Lead and train a team while upholding safety and standards.

Responsabilités

• Greet guests with warmth and manage check-ins/check-outs.
• Be the point of contact for reservations, VIP requests & issues.
• Track logs, messages, and packages; ensure timely responses.
• Lead and train associates; address guest concerns and uphold standards.

Connaissances

Guest experience

Operations management

Revenue & rate strategy

Team leadership

Formation

High School diploma or equivalent

Related college coursework helpful

Description du poste

Aimbridge Hospitality, LLC's Courtyard Fort Lauderdale Beach is seeking a Front Desk Supervisor to lead guest experiences from check-in to check-out with warmth and professionalism at a beachfront property.

You will guide a team, handle VIP requests, and ensure smooth operations while maintaining safety and standards. A High School diploma and 2–3 years in hospitality are required; supervisory experience preferred. Benefits include Daily Pay, health coverage, PTO, and retirement plan.