Guest Experience Leader: Front Desk Supervisor

Aimbridge Hospitality; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Supervisor to lead a guest-first front desk at the Courtyard Fort Lauderdale Beach. You will model hospitality excellence, supervise staff, and ensure smooth check-ins, VIP handling, and guest relations with energy and professionalism.

Join a team that values proactive problem solving, teamwork, and safety, while delivering memorable guest experiences at a beachfront property in Fort Lauderdale.

Qualifications

• Guest-facing leadership and hospitality service excellence.
• Ability to supervise front desk operations and mentor staff.
• Strong communication and problem-solving under pressure.

Responsibilities

• Greet guests with warmth and manage check-ins/check-outs smoothly.
• Coordinate reservations, VIP requests, and guest needs.
• Oversee logs, messages, packages, and frontline operations for efficiency.
• Lead, train, and support associates while maintaining safety and standards.

Skills

Guest service leadership

Communication

Team leadership

Problem solving

Education

High School diploma or equivalent

Job description

Aimbridge Hospitality is seeking a Front Desk Supervisor to lead a guest-first front desk at the Courtyard Fort Lauderdale Beach. You will model hospitality excellence, supervise staff, and ensure smooth check-ins, VIP handling, and guest relations with energy and professionalism.

Join a team that values proactive problem solving, teamwork, and safety, while delivering memorable guest experiences at a beachfront property in Fort Lauderdale.