Courtyard Fort Lauderdale Beach - Front Desk Supervisor

Aimbridge Hospitality; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Supervisor to lead a guest-first front desk at the Courtyard Fort Lauderdale Beach. You will model hospitality excellence, supervise staff, and ensure smooth check-ins, VIP handling, and guest relations with energy and professionalism.

Join a team that values proactive problem solving, teamwork, and safety, while delivering memorable guest experiences at a beachfront property in Fort Lauderdale.

Qualifications

• Guest-facing leadership and hospitality service excellence.
• Ability to supervise front desk operations and mentor staff.
• Strong communication and problem-solving under pressure.

Responsibilities

• Greet guests with warmth and manage check-ins/check-outs smoothly.
• Coordinate reservations, VIP requests, and guest needs.
• Oversee logs, messages, packages, and frontline operations for efficiency.
• Lead, train, and support associates while maintaining safety and standards.

Skills

Guest service leadership

Communication

Team leadership

Problem solving

Education

High School diploma or equivalent

Job description

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you're the heartbeat of hospitality-leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

Key Skills/Responsibilities

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity-all while keeping safety and standards front and center.

Education & Experience

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver's license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

This beachfront Fort Lauderdale, Florida hotel is located across from Fort Lauderdale Beach and the Atlantic Ocean. The hotel offers on-site dining at Bubba Gump Shrimp Company, Sea Breeze Poolside Bar, and The Bistro. Las Olas entertainment district is within walking distance. Guest rooms at the Courtyard Fort Lauderdale Beach offer free high-speed internet access and a flat-screen LCD TV. The rooms also provide a small refrigerator and a coffee maker. Select rooms are equipped with a living area with a sofa bed. A fitness center and an outdoor pool are on-site at the Fort Lauderdale Beach Courtyard by Marriott. The hotel offers Starbucks coffee in The Bistro, and laundry facilities are on site. Fort Lauderdale/Hollywood International Airport is a short drive from the Courtyard by Marriott Fort Lauderdale Beach. The Fort Lauderdale Aquatic Center is also within driving distance of the hotel.