Guest Experience Lead - Front Desk Receptionist

Providence Swedish; Seattle (WA); On-site; USD 25,000 - 37,000; Full time

Job summary

Providence Swedish in Seattle is seeking a Front Desk Receptionist to be the first point of contact for donors and visitors. The role supports administrative and office coordination tasks while maintaining a welcoming, professional environment.

Ideal candidates have a high school diploma or GED and at least 2 years of front desk or customer service experience, with strong organizational skills and attention to detail.

Qualifications

• H.S. Diploma or GED.
• 2 years of experience working in front desk, customer service, or related field.

Responsibilities

• Greet and welcome visitors and guests in a courteous and friendly manner.
• Answer, screen, and direct incoming phone calls to the appropriate staff members.
• Receive, sort, and distribute incoming mail, packages, deliveries, and correspondence.
• Coordinate conference room reservations and scheduling.
• Provide light technical support for conference room audiovisual equipment, printers, and basic technology needs.
• Maintain a clean, organized, and professional reception area and follow confidentiality procedures.

Skills

Front desk

Customer service

Administrative tasks

Organization

Education

High School Diploma or GED

Job description

Providence Swedish in Seattle is seeking a Front Desk Receptionist to be the first point of contact for donors and visitors. The role supports administrative and office coordination tasks while maintaining a welcoming, professional environment.

Ideal candidates have a high school diploma or GED and at least 2 years of front desk or customer service experience, with strong organizational skills and attention to detail.