Guest Experience & Front Desk Coordinator

Providence Health Plan Group; Seattle, Northern (WA, KY); Hybrid; USD 26,000 - 39,000; Full time

Job summary

Providence Swedish is seeking a friendly, highly organized Front Desk Receptionist to be the first point of contact for donors, visitors, and staff at the Swedish Foundation. This in-office role supports daily operations with administrative tasks, meeting coordination, and light tech assistance.

You will greet guests, answer calls, manage mail and deliveries, and help coordinate events and conferences. Candidates should value teamwork, accuracy, and patient‑focused service in a busy health‑care

Qualifications

• Customer-focused, friendly and highly organized front desk experience preferred.
• Able to greet visitors, handle inquiries, and direct calls professionally.
• Strong attention to detail and ability to support administrative tasks.

Responsibilities

• Serve as first point of contact for visitors, donors, and guests.
• Greet and welcome visitors in a courteous manner.
• Answer, screen, and direct incoming calls to staff.
• Respond to routine inquiries and escalate when needed.
• Maintain a clean and professional reception area.

Skills

Customer service

Organizational skills

Communication skills

Teamwork

Detail-oriented

Flexibility

Job description

Providence Swedish is seeking a friendly, highly organized Front Desk Receptionist to be the first point of contact for donors, visitors, and staff at the Swedish Foundation. This in-office role supports daily operations with administrative tasks, meeting coordination, and light tech assistance.

You will greet guests, answer calls, manage mail and deliveries, and help coordinate events and conferences. Candidates should value teamwork, accuracy, and patient‑focused service in a busy health‑care