Patient Care Coordinator — Front Desk & Referrals

Providence Health Plan Group; Seattle, Northern (WA, KY); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Benefits package

401(k) with employer matching

Paid time off

Job summary

Providence is seeking a friendly front desk associate for Swedish First Hill in Seattle. You will handle patient referrals, registration, scheduling, scanning, and co-pay collection in a fast-paced clinical setting.

Responsibilities include greeting visitors, answering calls, and providing clerical support. Experience in healthcare and with medical terminology is a plus, and interpreter services can be arranged as needed.

Qualifications

• 1 year of experience in a Medical/healthcare setting.
• 2 years of experience in a Customer Service role.
• 6 months of Recent receptionist or front desk experience.

Responsibilities

• Manage patient referrals.
• Register patients where applicable.
• Schedule and coordinate multiple same-day appointments.
• Answer phones and greet visitors.
• Assist with scanning and clerical tasks.
• Process co-payments and maintain office supplies.
• Arrange interpreter services when needed.

Skills

Healthcare setting experience

Customer service experience

Receptionist/front desk experience

Job description

Providence is seeking a friendly front desk associate for Swedish First Hill in Seattle. You will handle patient referrals, registration, scheduling, scanning, and co-pay collection in a fast-paced clinical setting.

Responsibilities include greeting visitors, answering calls, and providing clerical support. Experience in healthcare and with medical terminology is a plus, and interpreter services can be arranged as needed.